Microsoft Viva

Overview

Microsoft Viva is an integrated Employee Experience Platform (EXP) built within Microsoft Teams and Microsoft 365. It brings together communications, knowledge, learning, resources, and insights directly into the flow of work. The platform aims to empower people and teams to be their best from anywhere by fostering a culture of engagement, well-being, and continuous improvement.

Viva consists of several modules, including Viva Connections (company news, resources), Viva Insights (productivity and well-being analytics), Viva Learning (access to learning content), Viva Goals (OKR alignment), Viva Engage (formerly Yammer Communities, for social connection), Viva Sales (CRM companion, often requires separate license), Viva Pulse (employee feedback), and Viva Amplify (communication campaigns). These modules work together (though licensed separately or in suites) to provide a holistic employee experience, addressing key areas like connection to the company culture, understanding work patterns, accessing relevant information and training, aligning individual work with team objectives, and fostering community. *Note: Viva Topics for AI-powered knowledge discovery is being retired by February 2025.*

By integrating these functions within the tools employees use daily (like Teams and Outlook), Viva aims to reduce context switching, improve focus, support employee development, and provide leaders with valuable insights into workforce trends and engagement levels, ultimately driving better business outcomes and organizational health.

Key Features

• Integrated Employee Communications Hub (Viva Connections)
• Personalized Productivity & Wellbeing Insights (Viva Insights)
• Unified Access to Learning & Development Resources (Viva Learning)
• Goal Setting & OKR Management Platform (Viva Goals)
• Employee Feedback Tools (Viva Pulse, Glint)
• Corporate Social Networking & Community Building (Viva Engage)
• AI-Powered Sales Productivity Enhancement (Viva Sales)
• Centralized Internal Communication Campaign Management (Viva Amplify)
• Deep Integration within Microsoft Teams & Microsoft 365 Ecosystem

Supported Platforms

• Web Browser
• Microsoft Teams (Desktop, Web, Mobile)
• Outlook Add-in
• iOS App (for specific modules like Connections)
• Android App (for specific modules like Connections)
• API Access (for specific functionalities)

Integrations

• Microsoft 365 (Teams, Outlook, SharePoint, OneDrive, etc.)
• Dynamics 365
• Salesforce (via Viva Sales)
• LinkedIn (Learning & Sales Navigator)
• Third-party Learning Management Systems (LMS) (e.g., Cornerstone OnDemand, SAP SuccessFactors, Saba Cloud via Viva Learning)
• Human Resources Information Systems (HRIS) (e.g., Workday, SAP SuccessFactors)
• Glint (Employee Engagement)
• Microsoft Power Platform (Power BI, Power Automate)
• ServiceNow (Limited integrations)
• Headspace (Wellbeing content in Viva Insights)

Use Cases

• Centralizing internal communications and company news (Connections, Amplify).
• Analyzing and improving team/individual work patterns and wellbeing (Insights).
• Providing seamless access to required job training and professional development (Learning).
• Aligning organizational, team, and individual goals using OKRs (Goals).
• Fostering employee connections and building communities (Engage).
• Gathering frequent employee feedback on various topics (Pulse).
• Boosting sales productivity through CRM integration and AI insights (Sales).

Target Audience

• Large Enterprises
• Medium Businesses
• HR Professionals
• IT Administrators
• Internal Communications Teams
• Team Leaders & Managers
• Sales Professionals (for Viva Sales)
• All Employees (as end-users)

How Microsoft Viva Compares to Other AI Tools

Pricing Tiers

Awards & Recognition

• Recognized as a leader/major player in Employee Experience Platforms by industry analysts (e.g., Gartner, Forrester).

Popularity Rank

Widely adopted within organizations utilizing Microsoft 365; specific rank not applicable.

Roadmap & Upcoming Features

Announced February 2021 (modules rolled out progressively)

Continuously Updated (e.g., Viva Amplify GA Oct 2023, Viva Topics retirement announced Feb 2024, ongoing Copilot feature rollouts)

Upcoming Features:

• Continued rollout and enhancement of Copilot AI features across Viva modules.
• Further integration between Viva modules (e.g., Goals and Insights).
• Ongoing feature updates based on user feedback for modules like Pulse, Goals, and Amplify.
• Development of knowledge experiences within Microsoft 365 Search and SharePoint following Viva Topics retirement.

User Reviews