monday.com

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Updated On May 3, 2025
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productivity and workflow automation business intelligence project management collaboration

Overview

monday.com positions itself as a Work Operating System (Work OS), a centralized platform designed to manage any type of work, project, or workflow. It offers a highly visual and customizable interface based on boards, items (tasks, projects, leads, etc.), and columns, allowing teams to tailor the system precisely to their needs. Key strengths lie in its flexibility, ease of visual understanding, and extensive automation capabilities.

The platform facilitates collaboration through features like real-time updates, comments, file sharing, and notifications. Users can visualize work using various views such as Kanban, Gantt, Calendar, Chart, and Form views. monday.com integrates AI functionalities ('monday AI') to automate tasks, generate content (like emails and summaries), create tasks from text, generate formulas, and streamline repetitive processes, aiming to boost productivity and efficiency.

Ultimately, monday.com enhances team productivity by providing a unified workspace, reducing the need for multiple disparate tools, improving visibility across projects and departments, and automating manual work. Its focus on customization allows it to adapt to diverse use cases, from project management and CRM to software development and marketing campaign tracking.

Key Features

  • Customizable Workflows: Build and manage processes using visual boards, groups, items, and columns.
  • Multiple Project Views: Visualize data through Kanban, Gantt, Calendar, Timeline, Chart, Map, Form, and Workload views.
  • Automations Builder: Automate repetitive tasks and workflows without code (e.g., status changes, notifications, task creation).
  • Integrations Hub: Connect with hundreds of third-party applications.
  • Dashboards & Reporting: Create customizable dashboards with widgets for real-time insights and reporting.
  • Collaboration Tools: Real-time updates, @mentions, comments, file sharing, shared boards.
  • monday AI (Integrated AI Features): Task generation from text, content summarization, email writing assistance, formula generation.
  • Template Center: Large library of pre-built templates for various use cases.
  • Time Tracking: Log time spent on tasks (available on Pro and Enterprise).
  • Mobile Apps: Access and manage work on iOS and Android devices.

Supported Platforms

  • Web Browser
  • Windows App
  • macOS App
  • Android App
  • iOS App
  • API Access

Integrations

  • Slack
  • Microsoft Teams
  • Outlook
  • Gmail
  • Google Drive
  • Dropbox
  • Zoom
  • Jira
  • Salesforce
  • Zendesk
  • Mailchimp
  • HubSpot
  • Zapier
  • Make (Integromat)
  • GitHub
  • GitLab
  • Adobe Creative Cloud

Use Cases

  • Project Management: Planning, tracking, and managing projects across teams.
  • Task Management: Assigning, prioritizing, and monitoring individual and team tasks.
  • Marketing Campaign Management: Planning, executing, and tracking marketing activities.
  • Sales CRM: Managing leads, customer relationships, and sales pipelines.
  • Software Development: Bug tracking, sprint planning, roadmap management.
  • HR Processes: Onboarding, recruitment tracking, employee directories.
  • Creative Asset Management: Tracking creative requests, approvals, and delivery.
  • Remote Work Collaboration: Centralizing communication and work for distributed teams.

Target Audience

  • Project Managers
  • Team Leads
  • Operations Managers
  • Marketing Teams
  • Sales Teams
  • Software Development Teams
  • HR Professionals
  • Creative Agencies
  • Small to Large Businesses
  • Consultants

How monday.com Compares to Other AI Tools

Asana
Feature Comparison: Asana is strong in task/project management with clear hierarchies. monday.com offers more flexibility as a 'Work OS' with highly customizable boards and broader use cases beyond traditional PM. Both have automations and integrations.
Pricing Comparison: Both offer Freemium models. Per-user costs are broadly comparable, but specific feature availability varies by tier. monday.com's pricing can sometimes feel higher for smaller teams needing advanced features found in its higher tiers.
ClickUp
Feature Comparison: ClickUp aims to be an 'all-in-one' platform with a vast feature set, sometimes seen as more complex. monday.com focuses on visual flexibility and workflow building. Both are highly customizable but approach it differently. monday.com's UI is often praised for clarity.
Pricing Comparison: Both offer Freemium models. ClickUp's paid plans often appear cheaper initially and include more features on lower tiers, but monday.com emphasizes its robust structure and usability for complex workflow management.

Notes: Comparison based on publicly available information and common user feedback as of late 2024. Feature sets and pricing evolve.

Pricing Tiers

Free
Free
  • Up to 2 seats
  • Up to 3 boards
  • Unlimited docs
  • 200+ templates
  • Over 20 column types
  • iOS and Android apps
Basic
Starts at $9/seat/month (billed annually) or $12/seat/month (billed monthly)
  • Includes Free features plus:
  • Unlimited free viewers
  • Unlimited items
  • 5 GB file storage
  • Prioritized customer support
  • Create a dashboard based on 1 board
Standard
Starts at $12/seat/month (billed annually) or $17/seat/month (billed monthly)
  • Includes Basic features plus:
  • Timeline & Gantt views
  • Calendar view
  • Guest access
  • Automations (250 actions/month)
  • Integrations (250 actions/month)
  • Create a dashboard combining up to 5 boards
Pro
Starts at $19/seat/month (billed annually) or $28/seat/month (billed monthly)
  • Includes Standard features plus:
  • Private boards & docs
  • Chart view
  • Time tracking
  • Formula column
  • Dependency column
  • Automations (25,000 actions/month)
  • Integrations (25,000 actions/month)
  • Create a dashboard combining up to 10 boards
Enterprise
Contact for Pricing
  • Includes Pro features plus:
  • Enterprise-scale automations & integrations
  • Enterprise-grade security & governance
  • Advanced analytics & reporting
  • Multi-level permissions
  • Tailored onboarding
  • Premium support
  • Create a dashboard combining up to 50 boards

Awards & Recognition

  • Frequently ranked as a leader in Project Management and Work Management software categories on G2, Capterra, and TrustRadius.
  • Recognized on lists like the Forbes Cloud 100.
  • Winner of various software comparison awards.

Popularity Rank

High popularity. Consistently ranked among the top 3-5 platforms in Project Management and related categories on major software review sites like G2 and Capterra.

Roadmap & Upcoming Features

Company founded 2012, platform launched publicly around 2014.

monday.com updates continuously. Check their 'What's New' page or blog for the latest feature releases (e.g., ongoing AI feature enhancements throughout 2023-2024).

Upcoming Features:

  • Continued development and expansion of monday AI capabilities.
  • Enhancements to core platform features (views, automations, integrations).
  • Focus on enterprise readiness and scalability.
  • Potential new product suites built on the Work OS.

User Reviews

G2
"The flexibility of monday.com is unmatched. We can build workflows for almost anything, from project tracking to CRM."

Pros

Highly customizable, visual interface, powerful automations, great for collaboration.

Cons

Can be expensive for larger teams, initial setup requires planning, some limitations in task dependencies.

Capterra
"It centralizes our work beautifully. The automations save us countless hours each week."

Pros

Excellent automation capabilities, wide range of integrations, good reporting dashboards.

Cons

Learning curve for advanced features, mobile app could be more robust for complex tasks.

TrustRadius
"A game-changer for cross-departmental visibility and project management."

Pros

Improves transparency, highly adaptable to different team needs, constantly adding new features.

Cons

The pricing structure can be confusing, requires commitment to set up properly for maximum benefit.