Overview

IngestAI is a platform that allows users to build and deploy custom AI chatbots by training them on their specific business data. Users can upload various content formats, including documents (PDF, DOC, CSV), website URLs, and even integrate data from tools like Notion or Slack.

The platform provides tools to customize the chatbot's appearance, personality, and responses. Once trained, the chatbot can be embedded on websites, integrated into internal tools, or accessed via API. Key use cases include providing automated customer support, answering sales queries, facilitating internal knowledge sharing, and automating data lookups. IngestAI aims to improve efficiency and user experience by making company-specific information instantly accessible through a conversational interface.

Key Features

  • Data Ingestion (PDF, DOC, CSV, URLs, text)
  • Website Training (Scrape content directly)
  • Chatbot Customization (Appearance, persona)
  • Embeddable Chatbots (Integrate onto websites)
  • API Access for Custom Integrations
  • Analytics Dashboard (Track usage, interactions)
  • Multi-language Support
  • Integration with other tools (e.g., Zapier, Slack, WordPress, Shopify)
  • Lead Generation Forms within Chatbot
  • Custom Actions (Coming Soon/Advanced plans)

Supported Platforms

  • Web Browser
  • API Access

Integrations

  • Zapier
  • Slack
  • WordPress
  • Shopify
  • Webhooks

Pricing Tiers

Free
$0/month
  • 1 Chatbot
  • Limited Messages (e.g., 30/month)
  • Limited Embeds (e.g., 1 site)
  • Basic Training Data Limits (e.g., 20 pages, 5 URLs)
  • Basic Customization
Basic
$19/month
  • 3 Chatbots
  • More Messages (e.g., 300/month)
  • More Embeds (e.g., 3 sites)
  • Increased Training Data Limits (e.g., 100 pages, 15 URLs)
  • Advanced Customization
  • Basic Analytics
Pro
$49/month
  • 10 Chatbots
  • Unlimited Messages
  • Unlimited Embeds
  • Higher Training Data Limits (e.g., 500 pages, 50 URLs)
  • API Access
  • Integrations (Zapier)
  • Advanced Analytics
  • No Watermark
Enterprise
Contact for Pricing
  • Custom Number of Chatbots
  • Unlimited Messages & Embeds
  • Custom Training Data Limits
  • Dedicated Support
  • Custom Integrations
  • SLA

User Reviews

G2
IngestAI is a fantastic tool for creating custom chatbots. The ease of use and the ability to train it on specific data makes it incredibly powerful. It significantly improved our customer support response time.

Pros

Easy to set up and train, handles various data types well, good customization options, effective at answering specific questions.

Cons

Free tier has significant limitations, sometimes requires tweaking prompt settings for optimal performance, reporting could be more detailed.

Capterra
We used IngestAI to build an internal knowledge base chatbot, and it has been a game-changer. Employees can quickly find information without having to search through documents. The embedding feature is seamless.

Pros

Great for internal knowledge base, accurate answers based on provided data, embedding is straightforward, responsive support.

Cons

Can be expensive for higher usage/data limits, initial data formatting for upload sometimes tricky.

 
 

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