Circleback.ai

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Updated On May 24, 2025

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Overview

Category: Meeting Assistant

Pricing Model: Freemium

Circleback.ai is an AI-powered conversation intelligence platform designed to eliminate the need for manual note-taking during virtual meetings and calls. It seamlessly integrates with popular calendar and meeting platforms like Zoom, Google Meet, and Microsoft Teams to automatically join and transcribe your conversations in real-time. The tool leverages AI to process the transcript, generating accurate summaries, identifying action items, highlighting key decisions, and extracting crucial details.

The core value proposition of Circleback.ai is enhanced productivity and focus. By automating the documentation process, users can fully engage in the conversation. Beyond simple transcription and summarization, it offers features like CRM integration (e.g., HubSpot, Salesforce) to sync meeting notes directly to relevant records, automatic follow-up email generation, and a searchable knowledge base of past conversations. This makes it an invaluable tool for sales teams, customer success managers, project managers, and anyone looking to efficiently capture, analyze, and act upon information from their daily communications.

Key Features

Automatic meeting transcription
AI-powered conversation summaries
Action item and key decision detection
Generative AI for follow-up emails and content
CRM integration (HubSpot, Salesforce)
Calendar integration (Google, Outlook)
Meeting platform integration (Zoom, Google Meet, Microsoft Teams)
Searchable conversation library
Speaker identification
Custom vocabulary

Supported Platforms

Web Browser
Google Calendar Integration
Outlook Calendar Integration
Zoom Integration
Google Meet Integration
Microsoft Teams Integration

Integrations

Google Calendar
Outlook Calendar
Zoom
Google Meet
Microsoft Teams
HubSpot
Salesforce
Zapier
Slack

Pricing Tiers

Free

$0/month

Limited recording/transcription minutes per month
Basic AI summaries
Action item detection
Searchable library

Pro

$29/user/month (billed annually) / $39/user/month (billed monthly)

Unlimited recording/transcription
Advanced AI features
CRM integration (HubSpot, Salesforce)
Calendar integration (Google, Outlook)
Meeting platform integration (Zoom, Meet, Teams)
Custom vocabulary
Priority support

Business

Custom Pricing

Everything in Pro
Team management features
Admin controls
Advanced analytics
SSO
Dedicated support

Enterprise

Custom Pricing

Everything in Business
Custom integrations
Enhanced security and compliance
Dedicated account manager
Onboarding & training

User Reviews

Circleback.ai has been a game-changer for managing my sales calls. The transcription is accurate, and the AI-generated summaries and action items save me so much time. Syncing notes directly to HubSpot is seamless.

Pros

Accurate transcription, excellent AI summaries, reliable action item detection, seamless CRM integration, easy setup with calendars and meeting platforms.

Cons

Occasionally struggles with very noisy audio or multiple speakers talking simultaneously, UI could be slightly more intuitive in some areas.

I love how Circleback automatically joins my meetings and handles all the note-taking. It lets me focus entirely on the conversation. The search feature is also incredibly useful for finding past discussions.

Pros

Fully automated note-taking, allows focus during meetings, accurate transcriptions, valuable summaries and action items, effective search functionality.