
Zoho Social
Overview
Zoho Social is a robust social media management tool designed for businesses and agencies to manage their social media presence across various platforms. It provides a centralized dashboard for creating, scheduling, and publishing posts to major networks like Facebook, Instagram, Twitter, LinkedIn, Pinterest, and YouTube.
The platform offers powerful features for social media monitoring, allowing users to track mentions, hashtags, and conversations relevant to their brand. Its analytics and reporting capabilities provide deep insights into post performance, audience engagement, and overall social media ROI. Unique strengths include its intuitive interface, strong collaboration tools for teams, and integration with Zoho's AI assistant, Zia, which provides insights like optimal posting times and hashtag suggestions. This combination helps users streamline their social media workflows, save time, improve engagement, and make data-driven decisions to enhance their online strategy.
Key Features
- Unified Social Media Dashboard
- Post Scheduling & Publishing (Manual, Bulk, Queue)
- Smart Scheduling with AI (Zia)
- Content Calendar & Planner
- Social Media Monitoring (Mentions, Hashtags, Keywords)
- Analytics & Reporting (Post Performance, Audience, ROI)
- Team Collaboration & Approvals
- Social Inbox for managing conversations
- Integration with Zoho CRM and other Zoho apps
- Support for major platforms: Facebook, Instagram, Twitter, LinkedIn, Pinterest, YouTube, GMB, TikTok
Supported Platforms
- Web Browser
- Android App
- iOS App
Integrations
- Zoho CRM
- Zoho Desk
- Zoho Campaigns
- Zoho Analytics
- Zoho Forms
- Bitly (URL Shortener)
- Zapier (via Zoho Flow)
- Google My Business
Pricing Tiers
- 1 Brand
- 7 Social Channels
- Publishing Calendar
- URL Shortener
- zShare Browser Extension
- Access to Post Metrics
- Zoho CRM Integration
- Includes Standard features
- 1 Brand
- 8 Social Channels
- Bulk Scheduling
- Content Queue
- Repeated Posts
- Smart Scheduling with Zia
- Social Monitoring
- Comprehensive Analytics & Reports
- CRM, Desk, Campaigns, Analytics, and Form Integrations
- Includes Professional features
- 1 Brand
- 9 Social Channels
- Custom Reports
- Brand Health
- TV Screen View
- Connect Lead Generation Ad Accounts
- Lead Gen Integration (CRM, Desk, Campaigns)
- Includes Premium features
- 10 Brands
- Multiple users
- Team collaboration features
- Client approvals
- White labeling options
- Includes Agency features
- 20 Brands
- Increased limits for users and features
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