UserTesting AI

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Updated On May 25, 2025

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Overview

Category: User Testing

Pricing Model: Contact for Pricing

UserTesting AI refers to a suite of artificial intelligence capabilities embedded within the UserTesting human insight platform. These features are designed to streamline and automate various aspects of qualitative research analysis, helping researchers and teams extract actionable insights more quickly and efficiently from user feedback sessions.

The AI functionalities include automating the identification and clustering of key themes across multiple test sessions, generating intelligent summaries of individual sessions or entire studies, and automatically creating video highlight reels based on identified moments or sentiment. By leveraging AI, UserTesting aims to reduce the manual effort required for analyzing large volumes of video feedback, making it easier to synthesize findings, share insights with stakeholders, and ultimately build better products and experiences faster.

Key Features

AI-Powered Insight Generation: Automatically identify and surface key insights from user sessions.
Intelligent Session Summaries: Get concise, AI-generated summaries of individual test sessions.
Automated Theme Clustering: Group similar feedback points and themes across multiple participants automatically.
Highlight Reel Creation: Automatically generate video clips highlighting key moments or sentiment.
Sentiment Analysis: Understand the emotional tone of participant feedback.
Streamlined Analysis Workflow: Accelerate the process of reviewing and analyzing qualitative data.