
Twin
Overview
Twin is an AI platform that enables businesses to build "AI Twins" – intelligent digital counterparts trained on their specific data, documentation, and internal knowledge bases. These AI Twins serve as expert resources capable of instantly answering complex questions, providing detailed information, and automating interactions based on the company's unique context.
The platform is designed to significantly improve efficiency and productivity across various departments. For sales, it can handle lead qualification and product inquiries. For customer support, it offers instant, accurate answers to customer questions. Internally, it provides employees with immediate access to company policies, procedures, and knowledge, streamlining onboarding and daily operations. By leveraging proprietary data and advanced AI, Twin ensures relevant and trustworthy responses, transforming static information into dynamic, conversational intelligence.
Key Features
- Create AI Twins trained on company-specific data
- Automate responses for sales inquiries and lead qualification
- Provide instant, accurate answers for customer support
- Offer internal knowledge access for employees
- Integrate with various data sources (e.g., CRM, knowledge bases, documents)
- Natural language interaction with the AI Twin
- Customizable AI models based on business needs
- Deployable across different touchpoints (website, internal tools, etc.)
Supported Platforms
- Web Browser
- API Access
Integrations
- Zendesk
- HubSpot
- Salesforce
- SharePoint
- Notion
- Slack
- Google Drive
- Various Document Formats (PDF, DOC, etc.)
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