Overview

Threado AI is a Community Intelligence Platform designed to help businesses understand, engage, and grow their online communities. It connects to various community platforms like Slack, Discord, and Circle, pulling in data to provide AI-powered analytics and actionable insights into member behavior, engagement levels, and community health.

The platform offers features such as automated workflows, targeted member segmentation, comprehensive member profiles, and reporting. By leveraging AI, Threado aims to make community management more efficient, enabling managers to identify key trends, automate repetitive tasks, and personalize member experiences. It serves as a central hub for community data, transforming raw interactions into strategic insights that drive growth and build stronger member relationships.

Key Features

  • AI-Powered Community Analytics
  • Member Profiles and Segmentation
  • Automated Workflows and Engagement
  • Multi-Community Insights
  • Custom Reporting and Dashboards
  • Integration with Communication Platforms (Slack, Discord, etc.)
  • Identification of Influencers and Advocates

Supported Platforms

  • Web Browser
  • API Access

Integrations

  • Slack
  • Discord
  • Circle
  • Discourse
  • Typeform
  • HubSpot
  • Salesforce
  • Zendesk
  • Customer.io
  • Mailchimp

Pricing Tiers

Free
$0/month
  • Connect 1 Community
  • Slack & Discord Connectors
  • Basic Analytics
  • Basic Member Profiles
  • Up to 2 Workflows
  • Email & Chat Support
Pro
$99/month (billed annually)
  • Connect up to 3 Communities
  • All Connectors
  • AI-Powered Analytics
  • Advanced Member Profiles
  • Unlimited Workflows & Automation
  • Community Segmentation
  • Custom Reporting
  • Integrations (CRM, Customer Success)
  • Priority Support
Enterprise
Contact for Pricing
  • Custom number of Communities
  • Dedicated CSM
  • Advanced Security & Compliance
  • Custom Integrations
  • Tailored Reporting & Insights
  • On-Premise Deployment (Optional)

User Reviews

G2
Threado's insights have been a game-changer for understanding our community dynamics. The automation features save us significant time.

Pros

Powerful analytics, easy integration with Slack/Discord, helpful automation features, dedicated support team.

Cons

User interface can sometimes feel overwhelming with the amount of data, initial setup might require some effort to connect all data sources.

Capterra
We love how Threado gives us a single pane of glass for all our community interactions, making it easier to track engagement and identify key members.

Pros

Centralized view of community data, effective segmentation tools, good value for the features offered.

Cons

Reporting customization options could be more intuitive, occasional minor bugs.

 
 

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