Kraftful

Overview

Kraftful is an AI-powered platform designed specifically for product managers and product teams. Its core function is to aggregate, analyze, and synthesize qualitative user feedback from a wide variety of sources, including app store reviews (Apple App Store, Google Play), customer support tickets (Zendesk, Intercom), CRM data (Salesforce, HubSpot), payment system data (Stripe, Shopify), survey responses, and more. The AI engine processes this diverse data to identify key user pain points, feature requests, sentiment trends, and emerging themes.

Acting as an 'AI coach,' Kraftful provides actionable insights and recommendations directly to product managers, helping them understand what users love, what frustrates them, and what features they are asking for. This deep, data-driven understanding empowers product teams to make informed decisions on prioritizing roadmaps, designing new features, improving existing ones, and ultimately building products that better meet user needs, leading to increased user satisfaction, retention, and growth.

Key Features

• AI-powered user feedback analysis
• Aggregation of feedback from multiple sources (App Stores, Support, CRM, etc.)
• Identification of key user pain points, requests, and trends
• Actionable insights and recommendations (AI Coaching)
• Sentiment analysis
• Trend monitoring and alerting
• Reporting and dashboards
• Integration with popular tools and platforms

Supported Platforms

• Web Browser
• API Access

Integrations

• Apple App Store
• Google Play Store
• Zendesk
• Intercom
• Stripe
• Shopify
• Salesforce
• HubSpot
• SurveyMonkey
• Typeform
• Google Forms
• Various other feedback and data sources

Pricing Tiers