Fluent

Overview

Fluent is an AI writing assistant designed specifically for professionals in sales, support, and customer success roles. It functions as an in-browser copilot, integrating directly into commonly used platforms like Gmail, Outlook, CRMs, and chat applications.

The tool leverages AI to help users compose, edit, and refine written communications rapidly. Key capabilities include generating text from prompts, rewriting existing text for clarity or tone, summarizing long threads, and ensuring messages adhere to company style guides. By automating repetitive writing tasks and providing intelligent suggestions, Fluent aims to significantly boost productivity, improve the quality of customer interactions, and help teams maintain consistent, on-brand communication across various channels.

Key Features

• AI-powered text generation and drafting
• Rewrite and rephrase content for better clarity or tone
• Summarize emails and message threads
• Adjust writing tone (e.g., formal, casual, empathetic)
• Works directly within popular web-based applications (Gmail, Outlook, CRMs, etc.)
• Ensure on-brand communication (Business plan)
• Access and search knowledge bases using AI (Pro/Business plans)
• Browser extension for seamless integration

Supported Platforms

• Web Browser (Chrome, Edge, Brave extension)

Integrations

• Gmail
• Outlook
• LinkedIn
• Salesforce
• HubSpot
• Zendesk
• Intercom
• Slack
• Service Cloud
• Outreach
• Salesloft
• And many other web-based platforms

Pricing Tiers