Overview

Celonis offers the world's leading process mining and execution management platform. It enables organizations to understand how their processes truly run by extracting data from source systems (like ERP, CRM, etc.) and visualizing the actual process flows. This reveals hidden inefficiencies, bottlenecks, and deviations that traditional analysis methods often miss.

Powered by its innovative Process Mining technology and AI capabilities, Celonis provides actionable insights, root cause analysis, and intelligent automation recommendations. The platform helps businesses optimize performance across various functions like finance, supply chain, and customer service, leading to improved efficiency, cost savings, and better customer experiences. Its unique value proposition lies in combining process discovery, conformance checking, analysis, and execution capabilities within a single platform to drive tangible business outcomes.

Key Features

  • Automated Process Discovery & Visualization
  • Conformance Checking & Deviation Analysis
  • Root Cause Analysis using AI
  • Benchmarking against industry best practices
  • Automated Action Flows & Task Mining
  • Real-time Process Monitoring & Alerts
  • Process Simulation & Predictive Analytics
  • Extensive connectors to major enterprise systems (SAP, Oracle, Salesforce, etc.)
  • Customizable Dashboards & Reporting

Supported Platforms

  • Web Browser
  • API Access

Integrations

  • SAP (various modules)
  • Oracle
  • Salesforce
  • ServiceNow
  • Workday
  • Microsoft Dynamics
  • Various databases (SQL, data warehouses)
  • Data Lakes (Snowflake, Databricks)
  • Automation platforms (UiPath, Automation Anywhere, Pega)
  • Business Intelligence tools (Tableau, Qlik)

User Reviews

G2
Celonis allows us to not only visualize our processes but also understand the root causes of inefficiencies and prioritize automation efforts effectively.

Pros

Powerful process discovery, excellent visualization capabilities, strong data connectivity, actionable insights.

Cons

Can have a steep learning curve, implementation requires significant data preparation, pricing model may be high for smaller organizations.

Capterra
The ability to deep dive into process variations and quantify their impact is game-changing for identifying improvement areas.

Pros

Detailed process analysis, identifies bottlenecks clearly, quantifies the cost of inefficiencies, supports various data sources.

Cons

User interface can sometimes be complex for new users, reporting customization could be more flexible.

 
 

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