Glean

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Updated On May 26, 2025

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Overview

Category: AI Search

Pricing Model: Contact for Pricing

Glean is an AI-powered platform designed to help employees find information scattered across their company's various applications and knowledge silos. It acts as a central search engine, indexing data from hundreds of different tools like Google Workspace, Microsoft 365, Slack, Salesforce, Jira, Confluence, and more. By leveraging advanced AI and natural language processing, Glean allows users to ask questions in natural language and get relevant, personalized answers and documents quickly, without needing to know exactly where the information is stored. This significantly improves productivity and reduces time spent searching for internal knowledge, often cited as a major drain on employee time.

Beyond simple search, Glean offers features like personalized results based on user activity and team, expert identification, and an AI chat assistant that can summarize documents or answer complex questions by synthesizing information from multiple sources. Its value proposition lies in breaking down internal knowledge barriers, fostering collaboration, and ensuring employees have access to the right information at the right time, ultimately driving efficiency and empowering better decision-making within organizations while maintaining robust security and access controls.

Key Features

Unified search across hundreds of enterprise applications
AI-powered natural language search and Q&A
Personalized search results based on user role, activity, and team
Identification of internal experts and their relevant work
Knowledge discovery and organization
Robust security and access controls integrated with existing permissions
AI chat assistant for summarizing and synthesizing information from company data
Usage analytics and insights for administrators
Mobile app and browser extension for access anywhere

Supported Platforms

Web Browser
Mobile App (iOS)
Mobile App (Android)
Browser Extension
API Access

Integrations

Google Workspace (Drive, Docs, Gmail, Calendar)
Microsoft 365 (SharePoint, OneDrive, Teams, Outlook)
Slack
Salesforce
Jira
Confluence
Notion
Zendesk
GitHub
Dropbox
Box
Asana
Hundreds of others (via direct integrations or APIs)

User Reviews

Glean has revolutionized how we find information internally. It connects to all our tools and surfaces what we need instantly. Saves countless hours per week.

Pros

Excellent universal search capability, accurate results, easy to use interface, strong integrations list, helps break down silos.

Cons

Initial setup and configuration can be complex for large organizations, permissions mapping requires careful planning, occasional irrelevant search results (though improving).