DoNotPay

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Updated On June 16, 2025

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Overview

Category: Legal Tech

Pricing Model: Subscription

DoNotPay is an AI-powered platform designed to automate processes typically requiring legal expertise or bureaucratic navigation. It acts as a digital assistant for consumer rights, offering services ranging from challenging parking tickets and getting refunds for canceled flights to canceling unwanted subscriptions, appealing bank fees, and even drafting legal documents to sue individuals or companies in small claims court.

Its unique value proposition lies in democratizing access to basic legal and bureaucratic services, making them accessible, affordable, and less intimidating for the average person. By leveraging AI and automation, DoNotPay simplifies complex processes, saves users time and money, and empowers them to assert their rights against larger entities or systems.

The platform streamlines tasks such as writing demand letters, generating power of attorney documents, finding hidden government money, battling spam, and more. It aims to cut through red tape and provide a straightforward way for users to handle various legal and administrative issues without needing to hire traditional lawyers or spend hours on paperwork.

Key Features

Fight parking and traffic tickets
Get refunds and compensation (flights, banks, companies)
Cancel subscriptions and memberships
Sue anyone in small claims court
Find hidden money and unclaimed property
Fight bureaucracy and red tape
Generate legal documents (e.g., demand letters, power of attorney)
Appeal banned accounts (e.g., social media, gaming)
Battle spam and robocalls

Supported Platforms

Web Browser
iOS App
Android App

Pricing Tiers

Standard Subscription

$36/quarter (Equivalent to $18/month billed quarterly)

Access to all products and services
Unlimited usage of most features
Ability to generate legal documents
Assistance with fighting tickets, getting refunds, canceling subscriptions, etc.

User Reviews

Trustpilot

DoNotPay has been a game changer. I used it to cancel a tricky subscription and it worked perfectly. It saved me so much hassle and money.

Pros

Easy to use interface; Saves time and money on common issues; Wide variety of services offered; Empowering for consumers.

Cons

Some services might not work for every specific situation; Customer support can be slow; Effectiveness can vary depending on the complexity of the issue and jurisdiction.

Reddit (r/donotpay)

Used it to get a refund from an airline. Took a few tries but eventually worked. It's not magic, but it gives you the tools and templates.